Terms & conditions

Thank you for purchasing resources from the Gentle Preparation Series created by Chris Petrie and Upbeat Creative Arts Therapy.

These resources have been thoughtfully created to support people in approaching important life conversations and practical preparations with greater calm, clarity, and care.

By purchasing or downloading any product within The Gentle Preparation Series, you agree to the following terms and conditions. 

Digital Download Products

All products within The Gentle Preparation Series are digital download products only. No physical item will be shipped by post unless specifically stated otherwise.

Upon successful purchase, you will receive access to downloadable digital files, which may include PDF documents, fillable workbooks, guides, checklists or companion resources

It is the purchaser's responsibility to ensure that an appropriate device and software are available to access downloaded files.

If you experience technical difficulties accessing your purchase, reasonable assistance will be provided by contacting Upeat Creative Arts Therapy directly.

Personal use only

All products, content, downloads, text, designs, exercises, worksheets, and materials within The Gentle Preparation Series are provided for personal, individual use only.

Purchases may not be copied, reproduced, redistributed, shared publicly, resold, repackaged, modified for resale, uploaded to file sharing platforms, or used for commercial distribution without prior written permission from Chris Petrie/UpBeat Creative Arts Therapy.

You are welcome to print copies for your own personal use or for use within your immediate family. Unauthorised reproduction or distribution of these materials is prohibited.

Educational resource - not legal, medical, or financial advice

The Gentle Preparation Series is intended as an educational, reflective, and organisational resource only. The information provided does not constitute legal advice, financial advice, medical advice, psychological advice, counselling, or substitute professional services.

While every effort has been made to provide thoughtful and accurate information relevant to Australia, laws, regulations, terminology, and individual circumstances may vary between states, territories, and personal situations. Users are encouraged to seek independent professional advice from appropriately qualified legal, financial, medical, or allied health professionals regarding their own circumstances and decision making.

Use of these resources is entirely at the purchaser's discretion and responsibility.

Refund policy for digital products

Due to the instant access nature of digital products, refunds, returns, or exchanges are generally not provided once files have been downloaded, accessed, or delivered. Please ensure you read product descriptions carefully before purchasing.

However, if you experience any of the following, please contact Upbeat Creative Arts Therapy within a reasonable timeframe so assistance can be provided: corrupted files, duplicate purchases, technical delivery issues, significant access problems.

Refund requests relating to technical faults or exceptional circumstances will be considered on a case-by-case basis.

Copyright

All content within the Gentle Preparation series remains the intellectual property of Chris Petrie and UpBeat Creative Arts Therapy, unless otherwise stated. All rights reserved.

Changes to these terms

These terms and conditions may be updated or revised periodically without notice. The most current version published on the website or checkout page will apply at the time of purchase.

Contact

For support, questions, or technical assistance, please contact Chris Petrie ([email protected]).

A Gentle Note

Thank you for supporting independent, Australian-created resources designed to help people prepare with greater clarity and care.